Returns and Refunds Policy

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Thank you for shopping at Toccoa Guide Gear!

 

If you are not entirely satisfied with your purchase, we're here to help.

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Our products can be returned within 10 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

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To be eligible for a return, please make sure that:

• The product was purchased in the last 7 days

• The product is in its original packaging

• The product isn't used or damaged

• You have the receipt or proof of purchase

• You obtained a Return Merchandise Number (RMN) from us

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Products that do not meet these criteria will not be considered for return.

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To obtain a Return Merchandise Number (RMN), contact us by email: info@toccoaguidegear.com

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Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to: Toccoa Guide Gear LLC 4990 Sydney lane Marietta, GA 30066

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Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Toccoa Guide Gear.

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Damaged items

If you received a damaged product, please notify us immediately for assistance.

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Sale items

Sale items can be refunded.

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Contact us

If you have any questions about our Returns and Refunds Policy, please contact us by email: info@toccoaguidegear.com